Caraselle Direct is an internet shopping site, and purchases may be made on-line 24 hours a day, 7 days a week.

Should you wish to speak to our Customer Services, you can do so by ringing FREE PHONE: 08000 199 309  between the hours of 10am and 5pm Monday to Friday. Out of hours your call will be answered by an answering service and if you leave your name and telephone number and also email address we will get back to you as soon as possible.

We are able to take payment using the following cards:
Visa, Mastercard, Switch, Solo, Visa Electron, Maestro, and JCB and Carte Bleue, Delta

If you wish to write us an email, you can do so on

For technical questions regarding our website including any problems you encounter please email:

Caraselle Ltd Unit 4 – 5 Regis Road, Kentish Town London NW5 3EW

2 Responses to “Contact”

  1. massey says:

    i ordered a free sample ages ago but never recieved anything from you.

    have tried again, but you are telling me i’ve had it, which i haven,t.

    from mrs j massey

  2. Liz says:

    Hello. Can you let me know what the sample is you ordered and I will look into it for you.

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